Currently working on the development of a 3-year L&D Strategy. Our team is using agile methodology and we are shaping solutions to meet the unknown future needs of the workplace. Using Customer Centred Design and an iterative approach we are hurtling towards the development of our MPV. Watch this space to see how we progress.
Consultation, design and development of training materials for large scale national roll-out of Customer Service and Sales training programs for a home care services organisation (2016).
Part of a team that conducted a global scoping project/training needs analysis for a professional services organisation. This involved consultation with 30 senior stakeholders from different countries. My contribution to the resulting report included the learning analysis - verbatim insights and the opportunities identified from the insights, high level learning objectives and solution recommendations (2015)
Digital learning consultant on a game-based learning solution for English language learning in China (2016)
Designed a training program for women of non-English speaking background in the Lakemba area in the use of social media for home-based business. (2013-2014)
coaching and mentoring
Volunteer mentor for AITD's mentoring program supporting the development of individuals transitioning to new ways of teaching and learning.
Group and individual coaching in instructional design practices, including the consultation phase. (2013-2015).
end to end
design and delivery
Back in the days of government funding I was fortunate to work with organisations who were dipping their toes into digital learning:
o Designed and developed rapid e-learning modules for Chris O’Brien Lifehouse (2014)
o Designed, developed and delivered the Cert IV TAE blended learning program to eighty childcare directors. (2012)
o A training program for women of non-English speaking background in the Lakemba area in social media for home-based business. (2013-2014)
o An online supported recognition process for management qualifications (Australian Institute of Management) (2011)
o An online supported recognition process for occupational health and safety units (Bovis Lend Lease) (2010)
o An online learning program for three financial units of competency from the Certificate IV in Hospitality (Lycette & Associates) (2010)
o A supported online assessment solution for 3 units of competency from the Certificate IV in Management (Australian Institute of Management) (2009)
o A blended learning solution for cultural awareness training for NSW State Emergency Services volunteer and staff (Adult and Community Education Unit) (2009)
Delivered Learning in the Digital Age, part of the Learning and Leadership Masters at UTS. Contributed to the design of some subjects.
Also delivered in digital learning subjects within undergraduate and post-graduate qualifications in Adult Education.
Supporting the design of a digital education strategy to support their Continuing Professional Development program for teachers of foundation skills.
Senior Learning Design Manager at Westpac. 12 month contract leading a team of 14 designers plus contractors in the design and development of cutting edge work-based learning solutions. (2017).
Business Faculty Manager for a Community-based RTO.
o Managing a team of 30 educators
o Program planning, implementation and evaluation
o Professional development and supervision of teachers
o Research and procure grant funding
o RTO compliance
o Special projects including e-learning design and development