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Learning Lines was utilized in our project for their expertise in developing e-learning resources and specifically the electronic learning ... Read more ...
Cath Brokenborough
Environment Health and Safety Manager

Portfolio

Online Learning

Finance for Housekeeping Managers

This facilitated online program - Finance for Housekeeping Manager - is designed for a global market.  It comprises three units of competency from the Certificate IV in Hospitality and was developed in partnership with Balfour College and Lycette & Associates who deliver online learning under the Hospitalit-e banner.  Seed funding was provided by the Australian Flexible Learning Framework. The success of this program lies in the combination of real-world work-based tasks and by enabling collaborative online relationships to exist between learners, and between the learners and the facilitator.  At the end of the pilot program our learners reported that they had changed the way they do their jobs. 

Training for prospective agents

This program was developed on behalf of Pukunui Technology for the Election Funding Authority and is a training program for those people who wish to manage political donations and expenditure for a political candidate or a political party.  The training is designed as an independent learning program without facilitation. Learners are required to gain 80% in the final quiz in order to be accepted as an Agent.  To engage the learners and motivate them to complete the program the material was delivered as written materials, and slide shows with some interactive activities embeded within.  Decision making activities were also incorporated.

Online Assessment

OHS & RPL

Our online recognition process for the Certificate IV in Occupational Health and Safety was extremely well received by participants at all levels within the organisation.  The project was conducted in partnership with Bovis Lend Lease and Sydney Community College.  Seed funding was provided by the Australian Flexible Learning Framework. Twelve of our fifteen participants attained the full qualification within a six week period.  Key factors to the success of this project were the the effort that went into mapping the in-house training provided by Bovis Lend Lease against the Certificate IV in Occupational Safety and the customisation of the self-assessment questions and tasks to the needs of Bovis Lend Lease staff. Click here to read a full report and hear from the project team and the learners.

Byte Size Assistance

This supported assessment environment was developed in partnership with the Australian Institute of Management and the NSW Ambulance Service.  The project designed and developed a supported assessment environment with a view to improving the completion rates for students who had attended face to face training. The project resulted in a 90% completion rate. The key strategy which lead to the success of this project was the presence of an online facilitator who maintained regular contact with all participants and encouraged and motivated learners to stay on track. The assessment tasks were divided into byte-size chunks which enabled learners to clearly see their progress as they moved through the material. Another interesting point was that learners continued to learn from each other throughout the assessment process. Click here to read the full report.

Blended Learning

Club Management Development Australia

This project was designed to embed e-learning development and delivery skills within the organisation using a group mentoring process.  Four trainers were asked to adapt their face to face training to a blended format.  The technical skills of the trainers ranged from one who was quite fearful to another who was very confident.  All four trainers successfully designed and developed an effective, accredited, blended learning program.  The training began by introducing e-learning concepts and the Moodle learning management system.  From there trainers made decisions about the learning methodologies both on and offline and identified tools and activities which would meet the needs of their learners.  Interestingly all four courses were very different.

Financial Fundamentals used a combination of text and video to explain concepts, and scenarios or workbased tasks for learning and assessment activities.  This program asked learners to complete some simple tasks before attending a day of face to training.  This ensured that all learners had logged on successfully and provided an opportunity for them to ask any questions about the site.  Following the face to face training learners completed all online activities within a specified timeframe.

Managing Workplace Relations used research and collaborative discussion as the main delivery and learning strategy along with work-based tasks and scenarios for assessment.  Modules within the program were opened and closed within specified timeframes enabling learners to remain on track.  This program also began with simple online activities, followed by a single day of face to face training and concluding with the online component of the program.

Monitor Staff Performance delivered information using slides with a voice over interspersed with activities to maintain engagement.  Storytelling using real-life examples from the workplace was a key strategy in the delivery of content.  Discussion was used to consolidate learning  and assessment was undertaken using case studies.  In this program learners were required to complete all online activities BEFORE attending a single face to face training session.  Learners were required to bring with them some of the online activities which contributed towards a final assesment task which was undertaken using role-play.

Develop Marketing Strategies began in the training room where learners were provided with a downloadable Marketing Plan template.  The online course was structured around the completion of a real marketing plan for use in the workplace of each learner.  The marketing plan was to be signed-off by the learner's manager.  The online delivery strategy relied on video and written materials along with work-based research tasks.
 

Cultural Points of View

This project was undertaken in partnership with the State Emergency Service (SES) and the Adult and Community Education Unit (ACE).  The objective was to develop a cultural awareness training program with an indigenous focus to be delivered to SES volunteers and staff.  The program was designed with an initial face to face meeting followed by online activities.  The final assesessment task was the development of a cultual awareness action plan for use in each SES unit. For more information please click here to read the full report.

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